This Privacy Policy describes how Nexcore LLC collects, uses, and discloses information when you use our application, website, and related services. It also explains your privacy rights and how the law may protect you.
We use personal data to provide and improve the Service. By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Interpretation and definitions
Capitalized words have the meanings defined below. These definitions apply whether the terms appear in singular or plural.
- Account means a unique account created to access the Service or parts of the Service.
- Application refers to Nexcore, the software program provided by the Company.
- Company, “we,” “us,” or “our” refers to Nexcore LLC, registered in the United States of America.
- Device means a computer, mobile phone, tablet, or other device that can access the Service.
- Personal Data means information relating to an identified or identifiable individual.
- Service means the Application, Website, and related services.
- Service Provider means a person or organization that processes data on the Company’s behalf.
- Usage Data means data collected automatically from use of the Service or its infrastructure.
- Website refers to nexcore-app.com and login.nexcore-app.com.
- You means the individual or legal entity accessing or using the Service.
2. Information we collect
Personal data you provide
When you use the Service, request a demo, contact us, or create an account, we may ask for information that can identify or contact you. This may include your name, email address, phone number, practice name, practice type, and the content of your request.
Usage data
Usage Data may be collected automatically. It may include Internet Protocol address, browser type and version, pages visited, the time and date of a visit, time spent on pages, unique device identifiers, and diagnostic data.
When the Service is accessed through a mobile device, we may also collect device type, device identifier, operating system, mobile browser type, IP address, and related diagnostic information.
Cookies and similar technologies
We may use cookies, beacons, tags, and scripts to operate, understand, and improve the Service. Cookies may be session cookies, which are removed when the browser closes, or persistent cookies, which remain until they expire or are deleted.
- Necessary cookies support core Service features and account security.
- Preference cookies remember choices such as login or interface settings.
- Notice cookies remember whether a cookie notice has been acknowledged.
3. How we use personal data
We may use personal data to:
- Provide, maintain, secure, and monitor the Service.
- Manage accounts and user registration.
- Perform a contract for products or services purchased through the Service.
- Respond to requests and provide client support.
- Send service communications by email, phone, SMS, push notification, or equivalent channel.
- Provide news, product updates, or offers where permitted by law and consistent with communication choices.
- Analyze usage, diagnose technical issues, and improve the Service.
- Evaluate or complete a merger, financing, acquisition, reorganization, or sale of assets.
5. Your choices and rights
Depending on your location, you may have rights to access, correct, update, object to certain processing of, or request deletion of personal data. You may update certain information through account settings or contact us to make a request.
We may need to verify your identity and authority before fulfilling a request. Some information may be retained where necessary to comply with legal obligations, protect the Service, resolve disputes, or enforce agreements.
Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn that such information was collected without appropriate authorization, we will take steps to delete it.
6. Data security
We use commercially reasonable administrative, technical, and organizational measures intended to protect personal data. No Internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.
Third-party links
The Service may contain links to websites not operated by Nexcore. We are not responsible for their content or privacy practices. Review the privacy policy of each third-party service you visit.
Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Where required, we may also provide notice through the Service or by email before a material change takes effect.
7. Contact us
For privacy questions or requests, email contact@nexcore-app.com. You can also use our contact form.